Emergency
Emergencies in the Canton of Zug
The most important numbers, meeting points and contacts at a glance. Once opened, this page also works without internet.
In an emergency, always call 112, 117, 118 or 144.
- 112International emergency number
International emergency number. In the Canton of Zug it reaches the police, like 117.
Call 112 - 117Police
Police emergency number. Call 117 if you need the police immediately.
Call 117 - 118Fire brigade
Fire brigade emergency number, for example in case of fire or smoke.
Call 118 - 144Ambulance
If life is at risk, for example stroke, heart attack, accident, severe burns, poisoning or loss of consciousness. Around the clock.
Call 144
Zugora is not a service of the Canton of Zug. The information published by the authorities is authoritative; every entry names its source and the date it was checked. Information as of: 5 Oct 2026.
More numbers across Switzerland
Tox Info Suisse (poisoning)
145Call 145
If you suspect poisoning, around the clock (24/7). If life is at risk, call 144.
Sources: toxinfo.ch, alert.swiss (PDF), zgks.ch, cdn.zg.ch (PDF) · checked on 5 Oct 2026
Rega (air rescue)
1414Call 1414
Rega alarm number (rescue helicopter) within Switzerland. From abroad: +41 333 333 333.
Die Dargebotene Hand (helpline for adults)
143Call 143
In English (6 to 11 pm): 0800 143 000Call 0800 143 000
Anonymous, confidential and free counselling for adults with worries, fears or depression, around the clock. Chat and e-mail at 143.ch. Support in English: 0800 143 000, 6 to 11 pm.
Sources: zg.ch, 143.ch, cdn.zg.ch (PDF) · checked on 5 Oct 2026
Pro Juventute (children and young people)
147Call 147
Counselling for children and young people, around the clock, free and confidential. By phone, WhatsApp or e-mail. The call does not appear on the phone bill.
Sources: 147.ch, zg.ch, cdn.zg.ch (PDF) · checked on 5 Oct 2026
TCS breakdown service
0800 140 140Call 0800 140 140
Vehicle breakdown or accident in Switzerland, around the clock, also for non-members of TCS.
Source: tcs.ch · checked on 5 Oct 2026
Health in the Canton of Zug
Medical emergency line, Canton of Zug
0900 008 008Call 0900 008 008
If your GP or paediatrician cannot be reached and the situation is not life-threatening. A medically trained professional will help you, around the clock. Costs CHF 3.23 per minute.
Sources: zg.ch, cdn.zg.ch (PDF), zgks.ch, kr-geschaefte.zug.ch (PDF) · checked on 5 Oct 2026
Emergency practice of Zug doctors
For less serious emergencies in the evening, at weekends and on public holidays, located in Zug Cantonal Hospital in Baar. Call 0900 008 008 first; you will be referred to the practice if needed.
Sources: kr-geschaefte.zug.ch (PDF), notfallpraxiszug.ch, zgks.ch · checked on 5 Oct 2026
Emergencies involving children
058 387 77 96Call 058 387 77 96
If life is at risk call 144. Otherwise call your paediatrician first; if nobody answers, call 0900 008 008. Paediatricians work at the emergency practice in Baar at set times; phone for children's emergencies only: 058 387 77 96.
Sources: zg.ch, notfallpraxiszug.ch, cdn.zg.ch (PDF), hirslanden.ch · checked on 5 Oct 2026
Emergency dental service
0844 22 40 44Call 0844 22 40 44
For acute toothache or dental accidents if your dentist cannot be reached: evenings, weekends and public holidays. Usually only simple treatment, payment normally in cash.
Sources: zg.ch, sso-zug.ch, cdn.zg.ch (PDF), zgks.ch · checked on 5 Oct 2026
Zug Cantonal Hospital, emergency department
041 399 11 11Call 041 399 11 11
Emergency care around the clock, 365 days a year, for all age groups. No advice by phone: contact your GP or 0900 008 008 instead.
Source: zgks.ch · checked on 5 Oct 2026
Hirslanden AndreasKlinik Cham Zug, emergency department
041 784 01 44Call 041 784 01 44
Emergency department with limited opening hours (not 24/7). Not specialised in paediatrics.
Source: hirslanden.ch · checked on 5 Oct 2026
Pharmacies
For medicines and minor health concerns. In a medical emergency that is not life-threatening, and if your GP cannot be reached: 0900 008 008.
Sources: zg.ch, bgs.zg.ch, cdn.zg.ch (PDF) · checked on 5 Oct 2026
Emergency psychology (Care Team)
Support in distressing situations after an incident. Called out via Zug Police; in an emergency via 117 or 144.
Source: zg.ch · checked on 5 Oct 2026
Spitex Canton of Zug (home care)
041 729 29 29Call 041 729 29 29
Home nursing and care. Listed among the canton's emergency numbers.
Source: zg.ch · checked on 5 Oct 2026
Defibrillator locations
A map of defibrillators (AED) is available at defikarte.ch.
Source: zg.ch · checked on 5 Oct 2026
Police
Zug Police (non-urgent)
041 595 41 41Call 041 595 41 41
For non-emergency matters. In an emergency always call 117.
Source: zg.ch · checked on 5 Oct 2026
Police stations
Eight police stations: Ägerital (Unterägeri), Baar, Cham, Hünenberg, Menzingen/Neuheim, Rotkreuz/Risch, Steinhausen and Zug. Opening hours differ by station.
Source: zg.ch · checked on 5 Oct 2026
Online police desk
Report simple theft, damage to property, cybercrime or loss online, around the clock. In an emergency call 117.
Source: zg.ch · checked on 5 Oct 2026
Siren alerts
General alarm
Regular rising and falling tone lasting one minute.
- Listen to the radio (SRG) or check the Alertswiss app or alert.swiss
- Follow the instructions of the authorities
- Inform your neighbours
Sources: zg.ch, babs.admin.ch (PDF), alert.swiss, cdn.zg.ch (PDF) · checked on 5 Oct 2026
Water alarm
Twelve low continuous tones of 20 seconds each, 10 seconds apart. Only in endangered areas below dams.
- Leave the endangered area immediately
- Go to higher ground
- Follow the instructions of the authorities
Sources: alert.swiss, babs.admin.ch (PDF), zg.ch · checked on 5 Oct 2026
Sirens in the canton
The Canton of Zug has 49 stationary and 26 mobile sirens for the general alarm. The alarm is ordered by the responsible federal or cantonal authority.
Source: zg.ch · checked on 5 Oct 2026
Siren test
Every year on the first Wednesday in February. No action is required.
Sources: babs.admin.ch (PDF), zg.ch, alert.swiss · checked on 5 Oct 2026
Alertswiss (app and website)
Authorities publish alarms, warnings and information via the Alertswiss app (free for iOS and Android) and alert.swiss. Every general alarm is followed by information on the radio and Alertswiss. 'Information' level messages do not trigger an alarm tone.
Sources: babs.admin.ch, alert.swiss, babs.admin.ch (PDF) · checked on 5 Oct 2026
During a power cut
During a power cut, authorities may also inform via loudspeaker vehicles, leaflets or at emergency meeting points. Keep a battery radio with spare batteries; a car radio also works.
Source: babs.admin.ch · checked on 5 Oct 2026
Evacuation
For an evacuation, the authorities trigger the general alarm in the endangered area and inform via radio and Alertswiss. If you have no transport, go to the nearest emergency meeting point. Only call the emergency numbers in an emergency.
Sources: cdn.zg.ch (PDF), zg.ch · checked on 5 Oct 2026
Emergency meeting points
Emergency meeting points are your first port of call if the usual emergency numbers stop working during a major incident, for example a long power cut. You get information and help there and can make emergency calls. During an incident they are open around the clock. If you have to be evacuated and have no transport, go to the nearest meeting point.
Source: zg.ch · checked on 5 Oct 2026
Baar (4)
- Gemeindeverwaltung BaarRathausstrasse 6, 6340 BaarShow on map: Gemeindeverwaltung Baar
- Feuerwehrdepot WinzrütiWinzrüti 1, 6319 AllenwindenShow on map: Feuerwehrdepot Winzrüti
- Schulhaus InwilRigistrasse 177, 6340 BaarShow on map: Schulhaus Inwil
- Schulhaus WiesentalSonnackerstrasse, 6340 BaarShow on map: Schulhaus Wiesental
Cham (2)
- EinwohnergemeindeMandelhof, 6330 ChamShow on map: Einwohnergemeinde
- Schulhaus HagendornLorzenweidstrasse 80, 6332 HagendornShow on map: Schulhaus Hagendorn
Hünenberg (2)
- Saal Heinrich von HünenbergZentrumstrasse 1, 6331 HünenbergShow on map: Saal Heinrich von Hünenberg
- Schulhaus EichmattEichmattstrasse 11, 6333 HünenbergShow on map: Schulhaus Eichmatt
Menzingen (1)
- Zentrum SchützenmattLuegetenstrasse 3, 6313 MenzingenShow on map: Zentrum Schützenmatt
Neuheim (1)
- Schulhaus Dorf I, TurnhalleRainstrasse 1, 6345 NeuheimShow on map: Schulhaus Dorf I, Turnhalle
Oberägeri (3)
- Einwohnergemeinde OberägeriAlosenstrasse 2, 6315 OberägeriShow on map: Einwohnergemeinde Oberägeri
- Schulhaus MorgartenHauptseestrasse 101, 6315 MorgartenShow on map: Schulhaus Morgarten
- Mehrzweckgebäude AlosenSchwandstrasse 9, 6315 OberägeriShow on map: Mehrzweckgebäude Alosen
Risch (3)
- GemeindeverwaltungZentrum Dorfmatt 1, 6343 RotkreuzShow on map: Gemeindeverwaltung
- Schulhaus RischRischerstrasse 24, 6343 RischShow on map: Schulhaus Risch
- FeuerwehrgebäudeBirkenstrasse 41, 6343 RotkreuzShow on map: Feuerwehrgebäude
Steinhausen (2)
- GemeindesaalBahnhofstrasse 5, 6312 SteinhausenShow on map: Gemeindesaal
- Schulhaus Feldheim, AulaFeldheim 1, 6312 SteinhausenShow on map: Schulhaus Feldheim, Aula
Unterägeri (1)
- ÄgerihalleAlte Landstrasse 113, 6314 UnterägeriShow on map: Ägerihalle
Walchwil (1)
- Turnhalle OeltrotteSchulhausstrasse 46, 6318 WalchwilShow on map: Turnhalle Oeltrotte
Zug (8)
- Schulhaus Oberwil, TurnhalleArtherstrasse 101, 6317 OberwilShow on map: Schulhaus Oberwil, Turnhalle
- Feuerwehrdepot ZugerbergVordergeissboden 2, 6300 ZugerbergShow on map: Feuerwehrdepot Zugerberg
- Schulhaus Burgbach, BurgbachsaalSt. Oswaldsgasse 3, 6300 ZugShow on map: Schulhaus Burgbach, Burgbachsaal
- Schulhaus Loreto, TurnhalleLöberenstrasse 40, 6300 ZugShow on map: Schulhaus Loreto, Turnhalle
- Schulhaus Guthirt, TurnhalleMattenstrasse 2, 6300 ZugShow on map: Schulhaus Guthirt, Turnhalle
- Musikschule Neustadt, AulaBundesstrasse 2, 6300 ZugShow on map: Musikschule Neustadt, Aula
- Schulhaus Herti, TurnhalleSt. Johannesstrasse 36, 6300 ZugShow on map: Schulhaus Herti, Turnhalle
- Schulhaus Riedmatt, TurnhalleRiedmatt 41, 6300 ZugShow on map: Schulhaus Riedmatt, Turnhalle
Source: Kanton Zug, Amt für Bevölkerungsschutz, Zivilschutz und Militär – Notfalltreffpunkte Kanton Zug (opendata.swiss). Licence: Opendata BY: Open use. Must provide the source. (Opendata BY: Freie Nutzung. Quellenangabe ist Pflicht.) Dataset as of 19 Feb 2026, checked on 5 Oct 2026.
Shelters
Your shelter is assigned by the Canton of Zug in its allocation plan (not by the municipality). If your residential building has a full-value shelter, you are assigned to it. Allocations are announced when the security situation requires it. The cantonal civil protection department can tell you your allocation.
Zugora does not show shelter locations: there is no open dataset with their locations, and the canton makes the allocation.
Sources: zg.ch, data.zg.ch, alert.swiss (PDF) · checked on 5 Oct 2026
Office for Civil Protection, Civil Defence and Military
041 594 33 99Call 041 594 33 99
Cantonal civil protection department: responsible for alerting, emergency meeting points and shelter allocation. Not an emergency number.
Source: zg.ch · checked on 5 Oct 2026
Lost and found
Lost and found (whole canton)
041 595 41 50Call 041 595 41 50
Zug Police runs the lost and found office for all eleven municipalities. Search online via easyfind or report lost and found items at any police station.
Source: zg.ch · checked on 5 Oct 2026